1. Contact
Email abuse@wafra.net. You may also contact support at support@wafra.net or +974 7020 2010.
2. What to include
- Offending IP, hostname, and/or domain
- Timestamps in UTC
- Relevant logs or evidence
- Clear description of the abuse
3. Process
We acknowledge reports, investigate, notify the customer where appropriate, and suspend immediately for severe or unresponsive cases. This Policy works with our Acceptable Use Policy.
4. CSAM
Child sexual abuse material results in immediate disablement and reporting to authorities as required by law.
5. False reports
False or frivolous reports may be ignored or rejected.